Chesswood Privacy Policy
This privacy policy describes how personal data is processed when using Chesswood, especially in connection with the user account, online gameplay, profile, technical support and service features.
1. Data controller and contact
The controller of personal data related to the use of Chesswood is ZHH Zaag Hamer Huis B.V., Javalaan 59, 2721 KA Zoetermeer, Nederland, KvK number: 87032775, VAT number: 864183252B01. Contact: support@chesswood.top.
2. What data we collect
- Account data: e-mail address, login, nickname, account identifiers and profile settings.
- Gameplay data: game activity, lobby, games, score, game time and preferences.
- Technical data: IP address, session identifiers, cookies, browser storage, device information and security events.
3. Sources of data
Data may be provided directly by the user or created while using the service, including during registration, login, gameplay, payments, support contact and security processes.
4. Purposes and legal bases
- Creating and maintaining the account and enabling online play.
- Maintaining security, preventing abuse and protecting the platform.
- Handling payments, digital purchases and complaints.
- Technical communication, user support and development of Chesswood features.
5. Account and login
The user may use a Chesswood account through standard login and registration. Login data is processed to authenticate the user, protect the account and maintain access to platform features.
6. Gameplay, lobby and preferences
To operate the platform, Chesswood may process data connected with an active game session, game history, lobby settings, language preferences and profile elements.
7. Recipients and transfers outside the EEA
Data may be shared with entities supporting Chesswood only to the extent necessary for service delivery, hosting, security, payments, technical analytics and user support.
8. Payments and digital purchases
For online payments, Chesswood Coins or other digital purchases, transaction data may be processed by payment operators and accounting systems to complete the purchase, confirm payment and handle complaints.
9. Data retention periods
Data is kept for the period necessary to achieve the purposes for which it was collected, and then for periods resulting from legal obligations, limitation of claims, platform security or user consent.
10. User rights
The user may have the right to access, correct, delete, restrict processing, transfer data, object to processing and lodge a complaint with the competent supervisory authority.
11. Cookies and technical data
Chesswood may use cookies, browser storage and similar technologies to maintain sessions, remember preferences, secure accounts, perform technical measurement and improve the service.
12. Changes to this policy
This privacy policy may be updated when the product, technical processes, legal requirements or platform operation changes. The current version is published in the service.